Evaluation guide · DotPe
Compare the service workflow
A neutral checklist for reviewing DotPe alongside eRestro. Product capabilities, pricing, integrations, and support can change, so verify them directly with each vendor.
This page does not make feature or pricing claims about DotPe. It gives your team a consistent way to test the current product in the operating conditions that matter to your restaurant.
| Workflow to evaluate | eRestroCurrent product scope | Verify with DotPeCurrent plan, setup, and support terms |
|---|---|---|
| Guest ordering | ||
| Browser QR ordering at the table | Available | Run a guest journey from QR scan through a table-specific order, modifiers, and order-status updates on an ordinary phone. |
| Same-table multi-device ordering | Available | Have two diners use different devices at one table and check how carts, notes, payments, and staff context remain connected. |
| Kitchen operations | ||
| Kitchen display and service-state visibility | Available | Follow a real order through confirmation, preparation, serving, editing, and cancellation so the kitchen and floor experience is visible. |
| Floor and owner controls | ||
| Table-aware order management | Available | Ask the manager to solve a delayed order, move a table, and settle a shared bill while service is still active. |
| Staff roles and handoffs | Available | Verify who can accept, edit, cancel, settle, and report on orders, including what each role can see and change. |
| Commercial workflow | ||
| Payments and billing setup | Review plan | Confirm the current payment methods, reconciliation flow, receipt requirements, tax handling, and any dependencies in writing. |
| Online, delivery, loyalty, and other channels | Review plan | List the channels your restaurant needs and verify which are native, integrated, manual, or out of scope for each option. |
| Rollout and support | ||
| Implementation, training, and support terms | Review plan | Request the current onboarding plan, migration responsibilities, support hours, escalation path, and commercial terms before signing. |
Product availability, pricing, integrations, and support terms can change. Confirm them in a current demo and written plan before making a purchasing decision.
Make the decision observable
Compare live workflows, not feature checkmarks
Run these checks with every vendor
Test a complete dine-in service
Include scanning, ordering, kitchen handoff, a change during service, payment, and the final bill rather than reviewing screens in isolation.
Map every channel you operate
Write down dine-in, takeaway, delivery, payments, loyalty, and reporting needs, then ask which workflow owns each handoff.
Plan the first service day
Confirm setup ownership, staff training, support availability, fallback steps, and what happens when an order or payment needs attention.
What to review in eRestro
Walk through the dine-in loop
Ask for a current eRestro demonstration from a guest QR menu to the kitchen display, order board, and settlement view.
Confirm the commercial scope
Review current plan details, integrations, rollout requirements, and support terms with the eRestro team before committing.
Use your own menu and roles
Bring real modifiers, table layouts, and staff responsibilities so the demo reflects the service pressure your team manages.
See eRestro in context
Review the workflow with your own team
Explore the current product and plan details before you decide.